Question 1

Where are you based?

Accepted Answer

I offer face-to-face counselling sessions on Tuesdays, Thursdays and Fridays in Coalville, Leicestershire (LE67 3TU) and on Wednesdays in Quorn, Leicestershire (LE12 8UE). Both offices are easily accessible from Leicester, Loughborough, Shepshed, Ashby-de-la-Zouch, Castle Donnington, Derby and Nottingham. There are convenient transport links and free, easily accessible parking.

I also offer telephone or online counselling depending on which type would work best for you.

Question 2

Which languages do you speak?

Accepted Answer

I am fluent in English and Chinese (Cantonese). I offer sessions in both languages if that is what you would like.

Question 3

How often do I need counselling?

Accepted Answer

I would recommend sessions to be once a week, at the same time and on the same day but less regular sessions can be arranged, if that’s your preference.

Question 4

How many sessions will I need?

Accepted Answer

We can work together for as long as you feel you need, on a long term or short term basis.

Question 5

How does therapy work?

Accepted Answer

I practice the Person-Centred Approach and you can find out more about the person-centred approach here. I aim to provide a non-judgemental, safe and confidential space where you will be welcome as you are with whatever you may bring to therapy. I will follow your lead in the session and explore together with you at a pace that is comfortable for you. Together we can look at where you’ve been, where you are in the here and now, and where you hope to move forwards to.

Question 6

What happens in our first session?

Accepted Answer

During the first session, we will discuss the therapy agreement and I will explain a bit more about the way I work, such as confidentiality. I will also spend some time asking you a few questions to understand why you have decided to have counselling to see if we would be a good fit together. You may also ask me any questions you may have about the process too.

Question 7

How long does a session last?

Accepted Answer

The duration of a session is 50 minutes.

Question 8

What are your fees?

Accepted Answer

I offer an introductory session for £45 with subsequent sessions for £60 per session.

Payment is accepted via bank transfer in advance of each session.

Question 9

­­What age do you work with?

Accepted Answer

I work with people aged 18 and over.

Question 10

Are you regulated?

Accepted Answer

I am an accredited and registered member of the National Counselling and Psychotherapy Society (registered number NCS21-02813).  The NCPS’s Register of Counsellors has been accredited by the Professional Standards Authority, meaning its members demonstrate a commitment to improving standards and safety for the benefit of the public.  You can view my National Counselling and Psychotherapy Society profile here.  As a member of NCPS I adhere to their code of ethics and I am committed to working to a high professional standard and to delivering a better service for you.

Question 11

How do I book an appointment?

Accepted Answer

If you would like to arrange an appointment then please contact me by email me at connie@moonrisecounselling.co.uk or use my contact form and I will get back to you as soon as I can to arrange an appointment.